Effective Date: July 19, 2025
At OSHONET, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our internet services.
1. Information We Collect
We may collect the following types of information:
- a. Personal Information:
- Name, contact number, email address, physical address
- Customer ID, installation details
- b. Usage Information:
- IP address, browser type, device identifiers, usage logs
- Connection timestamps and bandwidth consumption
- c. Payment Information:
- Payment method, transaction details (collected via secure third-party payment gateways)
- d. Cookies & Tracking Technologies:
- We may use cookies to improve user experience, analyze site traffic, and serve relevant advertisements.
2. How We Use Your Information
Your data is used to:
- Provide, operate, and maintain our services
- Process payments and manage accounts
- Improve service reliability and performance
- Communicate billing, support, and service updates
- Comply with legal and regulatory obligations
3. Information Sharing & Disclosure
We do not sell your personal data. We may share it only with:
- Authorized third-party vendors (e.g., payment processors, support platforms)
- Government or regulatory bodies upon lawful request
- Service technicians and partners under confidentiality obligations
4. Data Security
We use administrative, technical, and physical safeguards to protect your data. However, no system can be 100% secure. In the event of a data breach, we will notify affected users in accordance with applicable law.
5. User Rights
You may:
- Request access to your personal data
- Request correction or deletion of inaccurate information
- Withdraw consent to marketing communication at any time
6. Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Children’s Privacy
Our services are intended for users aged 18 and above. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
For questions regarding this policy, please contact:
Email: oshoinfotech1@gmail.com
Phone: 6207709128
